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Who are Carers?

What is Carer Support?

What is Respite?

Where do I go when I need help?

How do I ask for help?

What help can I get?

What will Carer Support & Respite Centre do for me?

Are there any legal issues I need to be aware of?

People tell me I need help, but I don't know?

What will happen if I have an emergency or an accident?

What types of financial support can I access as a Carer?

 

 

 

 

Who are Carers?
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Carers are people who, without payment, provide care and support for a relative or friend who has a disability, is frail aged, or who has a chronic mental or physical illness.

 

What is Carer Support?
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Carer support includes a range of services that may offer Carers additional support to assist them in their caring role. Carer support helps Carers balance their caring role with their own needs so health and well-being can be maintained

 

What is Respite?
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Respite is a type of Carer support that provides alternative care for the person you care for. This can be short term, emergency or on a more planned basis. Respite can be arranged so the person you care for has a care worker provide support in your home or in the community. It may be a situation where the person you care for attends an activity or facility where they have their needs met for a day or longer, including overnight.

 

Where do I go when I need help?
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There are a number of key people who can assist you when you feel that you require some information or support. If you are unsure who you should be talking to, please contact one of the Carer Support and Respite Centre Staff. If we are not the best people to assist you, we will try to 'point you in the right direction'

 

How do I ask for help?
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Often you may not feel able to ask for help. Please be assured that you are not judged when you ask for information or assistance and all calls are confidential and can remain anonymous. In fact, we are very pleased when people do ask us for information about assistance, it means they are recognizing that they have needs and are wanting to find balance in their caring role.

 

What help can I get?
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There are many places where Carers can receive support for themselves and the people they care for. Please call the Carer Support and Respite Centre staff to put you in touch with the most appropriate agency or service to meet you current situation. There are many types of supports and services available to assist you in your caring role. These include medical, equipment, personal care, meals, home assistance, Carer Support, respite, transport, linen service, etc.

 

What will the Carer Support and Respite Centre do for me?
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The Carer Support and Respite Centre staff will listen to what your situation involves and be able to work out with you what support or information may be of assistance to you and the person you care for. At times the Carer Support and Respite Centre will provide you with the support you are requiring at other times we may refer you on to a more appropriate agency.

 

Are there legal issues I need to be aware of?
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As a Carer you may have specific queries about the legal issues involved in making decisions on behalf of the person you care for. As each situation is different we advise that you speak to our staff about your particular concern or if you need to, seek legal advice. Other issues about managing someone else's financial affairs can also cause concern. Advice can be gained through the Office of the Public Advocate and the Public Trustee. We can refer you to appropriate agencies to provide you with more assistance.

 

People tell me I need help, but I don't know?
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Other people often think they know what you need. Sometimes they might see things differently to you and you can use their 'birds eye view' as a checking point for yourself. Other times they might be suggesting things based on how they would feel or cope if they were in your situation. Whichever the case may be, you are the only one who will know when it is the right time to seek assistance. You might prepare yourself over a long period of time by getting information and getting in touch with some services so, when you decide the time is right, you know where to go for support.

 

What will happen if I have an emergency or accident?
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It is always wise to have a 'plan' in place in case of an emergency. You may need to prepare a number of 'plans'. We can help you with developing your emergency plan, which may include the Carer Support and Respite Centre after hours/ emergency telephone number along with other formal or informal contacts.

 

What types of financial support can I access as a Carer?
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There are two main benefits that Carers can access through Centrelink. One of these is the Carer Payment. It is an income support payment you can get if you personally provide full time care. It is income and assets tested, both for the Carer and the person being cared for.

The other type of financial support is called a Carer Allowance and is payable to Carers caring for a person who experiences a substantial functional impairment as a result of his/her disability. It is not income or assets tested and can be paid in addition to the Carer Payment. For more information about eligibility contact Centrelink.

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290 Glen Osmond Road   Fullarton SA    5063

Phone 8379 5777   |   Fax 8379 8777   |   Email  csrc@carersupport.org.au